How to Rebook After a Missed Flight

What to Do When You Miss Your Flight

Missing a flight can be stressful, but here is how to get back on track quickly.

Act Immediately

Go directly to the airline's service desk or call our 24/7 customer support line. The sooner you contact us, the better your options.

Airline-Fault Misconnections

If you missed your flight due to a delay we caused (e.g., late inbound aircraft, slow boarding), we will:

• Rebook you on the next available flight at no charge.
• Provide meal vouchers if the wait exceeds 2 hours.
• Arrange hotel accommodation if an overnight stay is required.

Passenger-Fault Misses

If you missed the flight due to traffic, late arrival, or other personal reasons:

• Flexible/Full Fare tickets: Rebooking fee waived. You pay the fare difference if any.
• Standard tickets: Rebooking fee applies plus any fare difference.
• Basic Economy: Non-refundable, non-changeable. A new ticket may need to be purchased.

Missed Connecting Flights

If both flights are on a single booking, we will automatically rebook you. If they are separate bookings, each airline handles its own rebooking.